FAQ's

Are Mooi hair extensions suitable for everyone?

Mooi hair extensions are a cosmetic procedure and should only be applied to healthy hair. Hair must be at least 5cm in length, though ideally 8cm or longer, to ensure comfortable and discreet attachments. There are some medical conditions that may make a few clients unsuitable for extensions. A Mooi-certified stylist will discuss your suitability in detail during a consultation. What’s more, these consultations are always free and no-obligation.

Will hair extensions damage my hair?

You can be assured that Mooi hair extensions have been scientifically proven not to cause damage to healthy hair when applied correctly and maintained properly. The key to a successful, damage-free application lies in the detail and technique of the application. There is no “cookie-cutter” or “one-size-fits-all” application technique, as each client has different hair conditions and desired results to be considered. The skill level of the stylist is also crucial for a damage-free application.

Do I have to get a full head of hair extensions?

This depends on your personal preference and desired look. You can opt for a full head or just specific sections for added volume or length.

How long will my Mooi hair extensions last?

Mooi hair extensions can last from 4-18 months. The duration depends on how well the extensions are maintained, the type of application performed (i.e. lengthening, volumising, etc.). The removal timeframe is dependent upon the state/condition of the client's natural hair and their lifestyle.

How much will my Mooi hair extensions cost?

The cost can vary greatly from client to client because each service is truly customised. There are also many application options to consider, such as lengthening, full volumising, zonal volumising, dimensional colour work, or special needs applications. You'll receive the most accurate answer during the consultation based on your natural hair's state and the results you desire.

Why are human hair extensions better?

Mooi hair extensions are made from the finest human hair. This means that our hair extensions can be treated just like your own hair. It can be styled using heated tools, professionally coloured, and even permed. They are also suitable for most lifestyle activities, including swimming.

What is Remy hair?

The term "Remy" defines hair that, within the same strand, the cuticles are kept intact and facing the same direction from the roots to the ends. At Mooi, we only use hair that is classified as Remy. The main benefits are that the hair is easier to maintain, less likely to knot, and blends well.

What do I need to do to look after my hair extensions?

Since all Mooi hair extensions are made from human hair, your care routine will be very similar to what you do to your natural hair. The key differences are that you may need to wash your hair less frequently, you have to dry your hair after washing, and you may need to brush your hair  more regularly. Always follow the guidelines set out by your stylist.

How are the hair extensions removed?

Mooi hair extensions must always be removed by one of our certified stylists. They will use a specially formulated Mooi removal gel for gently breaking down the bonds, ensuring no damage occurs during the process.

What will my hair be like when the hair extensions are removed?

Once your extensions are removed, your hair will need to be washed and conditioned to clean away any residue from the removal gel. If you have maintained your extensions well, there should be no damage, and you may find that your natural hair has grown more quickly than usual.

Can I colour my hair extensions?

Yes, they can be coloured or tonalised. Your stylist will be able to advise you on what is possible and what results you can expect.

Can I wear my hair tied up?

The extensions are modulated so that the hair falls naturally. If you like to wear your hair tied up, please inform your stylist who will work to ensure that the extensions are not visible, even with your tied hair up.

Can I exercise and swim while wearing hair extensions?

Yes, Mooi hair extensions suit most lifestyles. However, it is recommended that you avoid daily or frequent swimming, particularly in seawater and chlorinated water, as well as excessive sauna and steam room use, since these activities may affect the lifespan of your Mooi hair extensions.